Letztes Update / Final Update

Das Problem ist gelöst! Das ging ehrlich gesagt schneller als erwartet. Als Sysadmin kennt man den Prozess, wie lange es dauert bis ein Bug gefunden, behoben und dann der Fix auf den Livesystem ausgerollt ist (ein Tipp: LANGE).

Nachdem das Problem von meinem eBay-Kontakt identifiziert wurde ging es recht schnell voran. Übrigens, es lang - nicht wie von mir vermutet - bei PayPal. Anscheinend war es nicht ganz einfach den Bug zu finden (es war recht "exotisch", da nur wenige Kunden betroffen waren), dafür umso einfacher es zu fixen.

Damit ist das Problem hoffentlich auch für alle anderen Kunden die etwas ähnliches erlebt haben gelöst.

Mein Rat: falls jemand noch so ein Problem hat - meldet euch bei eBay und verweist auf diesen Blog. Hoffentlich wird schnell eine Lösung gefunden. Oder meldet euch bei mir - ich kann den Kontakt mit eBay aufnehmen und euch evtl. helfen.

Nochmals Danke an allen Beteiligten. Damit ist ein knapp 2 Jahre alter Bug behoben.

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The problem is fixed! Honestly, I must say that was faster than expected. As a sysadmin I know how long the process is from finding a bug, fixing it and the rolling out the fix to the live systems (a hint: it's LONG).

After my eBay contact identified the problem, it sped things up. Oh, and the problem was on PayPal's side (not as I suspected). Apparently it wasn't easy to find the bug (it was rather "exotic", since only a few customers were affected), but it was easy to fix.

With that hopefully the problem is fixed for other customers as well.

My suggestion: if you experience similar problems - contact eBay and use this blog as a reference. Hopefully a quick solution will be found. Or message me directly - I can contact eBay on your behalf and maybe help you.

Again, thanks to everybody involved. This fixed an almost 2 year old bug.

Comments

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